Shipping policy
ORDER PROCESSING:
Please allow 2 working days to process your order. Expect an email within 3 working days to let you know your order is on the way!
STORE PICKUP - 1E Bonchurch Road, Brighton, Bn2 3pj
Orders can be picked up daily, from 10am. An email will be sent when your order is ready for pickup.
FLAT RATE SHIPPING
Orders are generally shipped within 2 working days using Royal Mail
DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.
INTERNATIONAL SHIPPING:
We offer international shipping
Shipping charges for your order will be calculated and displayed at checkout.
delivery timelines 8 to 20 days for international shipping
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Cheeba Cheeba Records is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at cheebacheebarecords@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at cheebacheebarecords@gmail.com.